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FAQ

Can't Get Your Garage Door Open?

You might have a broken spring! Let our team handle it for you today!

FAQ

Short, clear answers to common questions we receive regarding garage doors and their parts. Just scroll down to read more. Don't forget you can always contact us with any questions that aren't answered here.

What is the main benefit of universal garage door openers?

Our technicians are in agreement that the main benefit of universal garage door openers is ease of use, as you can fit your opener with garage doors of any type. After all, it can be frustrating to look for an opener that specifically matches your door.

What is the auto-reverse feature?

The auto reverse feature is a secondary safety measure for your garage door. It causes the door to reverse again if the sensors detect an object in the door's path. It can be tested by placing a broom in the path of the door and selecting it to close, if it doesn't, you should call an expert right away.

Can my garage door be opened with another remote?

This is possible if the other remote is programmed to work at the same frequency and uses the same code as yours The likelihood of this happening is extremely low. For the highest level of protection though, we do recommend you opt for a garage door clicker with a rolling code.

What causes the door to make a scraping noise?

The most probable cause is a track which has loosened up and become misaligned. You need to tighten the bolts and ensure that the track is perfectly lined and lubricated. If this does not stop the noise, then the spring will probably need to be checked.

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Sept 15, 2019
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